A recent update to Federal Express shipping policies is affecting everyone in Tucson who uses FedEx. We have adjusted our shipping practices to be in line with FedEx changes, and we wanted to share how this could affect your mobile notary, apostille, or loan signing order.

In 2023, FedEx announced plans to merge its Express, Ground, and Services operating companies into one integrated company, Federal Express Corporation. This change has just rolled out in Tucson, and it has had one major effect on our notary and apostille business: the last pickup time has moved from 5:00 p.m. to 3:30 p.m.

In order to safely meet this deadline, we can only offer same-day shipping service for appointments or packages received before noon.

Mobile Notary

For mobile notary orders, this simply means that we will schedule the appointment in the morning. If an afternoon appointment is preferred, we will let you know that the documents will not ship until the following day.

Apostille Expediting

For apostille orders, our standard turnaround time is 1-2 business days. This will not be affected by the earlier dropoff time. Our same-day rush service will be unaffected if we are returning the documents in person. However, we will only be able to accommodate same-day rush orders that need to be shipped if the appointment is in the morning (or if documents arrive before noon, in the case of documents being shipped to us).

Loan Signing

For loan signings, this change is especially challenging because many closings depend on the documents arriving before a deadline. We will notify all of the signing agencies, title companies, and individual borrowers that we work with that signings must be scheduled for the morning in order to make it to FedEx before last pickup. If the signers are unavailable in the mornings, we need to plan to sign at least two days before closing to ensure the documents arrive in time.

We apologize for any inconvenience this causes our clients. We will be sure to let anyone potentially affected by this change know about it prior to scheduling appointments. Thank you for your continued business.

*Photo by Anna Zvereva from Tallinn, Estonia, CC BY-SA 2.0, via Wikimedia Commons